Refund policy

Return & Refund Policy

At Reign Wallets, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we're here to help.

30-Day Returns

You may return your item within 30 days of delivery for a refund or exchange.

To be eligible for a return, your item must:

Be unused and in its original condition.
Include all original packaging and accessories.
Be accompanied by your order number or proof of purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card provider.